How to file a claim
Filing a claim is easy. Our claim process in seamless.
Find a repair shop
Visit RepairPal to find and book a nearby appointment. Can’t find a service center near you? Take your vehicle to any ASE-certified center.
Once you are at the repair shop, tell them you have olive® coverage. The repair facility will contact the administrator’s claims office with a diagnosis and repair estimate for approval.
When your repairs are done, you pay your deductible and any noncovered items and we pay the rest! No need for reimbursement.
Schedule repairs online with RepairPal
olive.com® has partnered with RepairPal Certified shops to get you back on the road quickly. RepairPal’s Certified shops will fix your vehicle at a fair price, and will guarantee their work with a local warranty.
Did you know
As an olive.com® customer, when you file your approved claim through RepairPal we’ll cover $100 of your deductible!
Have a pre-existing condition?
olive.com® does not cover repairs made to the vehicle that are required due to a condition that existed prior to the purchase or transfer of your agreement.
We need holidays, too. But don’t worry, we’ve still got you covered.
Partial staff keeps things moving on MLK and Presidents’ Day.
New Year’s Day
Martin Luther King, Jr. Day
Day after Thanksgiving